Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Foundever

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Foundever reviews | Foundever jobs | Foundever salaries | Foundever benefits
      Foundever interviewsFoundever Blended Customer Service Agent interviewsFoundever interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Blended Customer Service Agent Interview

      13 Feb 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Foundever in Feb 2022

      Interview

      Process went as: - Call from someone to confirm your contact details (Sat) - Scheduled for Zoom Interview for the start of the next weekday (Mon/Tue) TUE - Zoom Main Session, where you'll be routed off to different rooms (Many applicants are with you) - Initial Interview with up to 10 applicants + you'll have to wait again for individual feedback - you'll be assigned an account - you'll take an assessment (long wait time as they do not have enough people to accommodate the volume of applicants) - had to resume the next day WED - continuation of assessment (depending on the account, you may need to complete multiple exams) - long wait time after completing exam, as the examiner did not provide the next step - scheduled for Final Interview later in the evening - completed the final interview, but was told that there's one more step before contract signing - promised by Final Interviewer that he'll personally send an email (account supposedly starts the very next Monday) Followed up on Friday. Sunday now and there's nothing. Pros: - Questions are easy - They have a numbering system which keeps some of the process organized Cons: - No, I don't think "One Day Process" is possible - Long wait time in between steps (hours waiting - 2hrs minimum, more or less) - Does not communicate if you're not actually chosen, just disappeared Shame on these companies that ghost applicants (the other one is KMC Solutions). We'd appreciate it more if you tell us what's up so we can start moving on.

      Interview questions [1]

      Question 1

      - Why did you leave your last job? - How did the pandemic affect you?
      Answer question
      1