I applied through an employee referral. The process took 1 week. I interviewed at FortisBC (Burnaby, BC) in Aug 2021
Interview
It was straight forward, not long, asked basic questions regarding experience and education. Also if we had experience dealing with customers over the phone. A couple of scenario questions were also asked, such as how we would deal with angry customers or having to negotiate plans with existing or returning customers.
I applied online. The process took 1 week. I interviewed at FortisBC (Vancouver, BC) in Jan 2023
Interview
Easy interview. Process is in 3 stages
1st with skills based testing, 2nd HR round and 3rd with manager. HR round is AI controlled and Manager round was easy with some behavioural questions
Interview questions [1]
Question 1
They always ask how we can contribute to the company’s safety ?
Interview began with a prescreening round of skill questions and a short segment where you had to record short answers to questions. During this process a popup came up on my laptop, in the process of trying to close it the platform thought I had exited the screen and did not allow me to proceed with recording an answer. I withdrew my application shortly after, much prefer speaking to an actual human being.