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      Customer Success Manager Interview

      2 Jan 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Formant in Apr 2024

      Interview

      Interviewed here in the spring of 2024. While everyone was very pleasant, the interview process was pretty unreasonable. This isn’t hyperbole - the process was 9 rounds. NINE seperate rounds of interviews, each at least 45 minutes long, closing with a 90 minute panel presentation which was effectively a free business strategy session for them to use. Mind you this was for a mid-level IC role. In the end, I never even ended up hearing back at all. But all in all it worked out as after about the 5th round, I treated the interview as practice for other roles. Ended up accepting a role elsewhere for double the pay, after only 3 interviews. Again, folks were nice but my lord do they have efficiency issues.

      Interview questions [1]

      Question 1

      What are your greatest strengths?
      Answer question

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