I applied online. The process took 1 week. I interviewed at Firstsource Solutions (Cardiff, Wales) in Dec 2016
Interview
group interview with tasks basically looking for you to interact with each other and look for the person over taking the group who will be outspoken. Pretend to care what the other chimps think and you get in
I applied online. The process took 2 weeks. I interviewed at Firstsource Solutions
Interview
I applied for the sales role within the company. I had to present how to sell certain products as well as an individual itnerview. Everything was very welcoming and wasnt uncomfortable at all which was great.
Interview questions [1]
Question 1
Name a time I have had to deal with an angry or irate customer
I applied online. I interviewed at Firstsource Solutions (Cardiff, Wales)
Interview
Was put in a room with about 5-6 other people in it. Spent the first few hours getting to know each other, learning a brief bit about the job and the roles. We then had a tour of the office building, and then we were taken to a separate office where we had a english and maths test. If you pass that, you then do a team activity where you have to do a sales pitch. Once this is done, you fill in a form and go for an interview. One all this is done, you're free to go.
However, be prepared that this is a surprisingly long interview process that does last for a good few hours.
Interview questions [1]
Question 1
Just generic problem solving questions, like how you view a team, if your team member is struggling, client scenarios etc...