I applied through an employee referral. The process took 2 months. I interviewed at Fidelity Investments in Oct 2024
Interview
Easy interview application. Then 1-hour Zoom panel interview and there were basic behavioral questions -- felt more like a vibe check interview with the branch leadership team members that were on the interview call.
Interview questions [1]
Question 1
When is a time you've provided excellent customer service?
First a brief phone screening, and then I needed to schedule an in person interview. The phone screening was around 30 mins and the interview itself was about an hour.
I interviewed at Fidelity Investments (Sacramento, CA)
Interview
Interview starts with a phone call from recruiter, and then you move on to a branch leader for the future location you will work at and you have the chance to speak with some of the team.
I interviewed at Fidelity Investments (Austin, TX)
Interview
The job description was nothing like what the said it was. They advertised it as hybrid when it was full time in office. Implied would be customer service when it was sales.
1
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