I applied through an employee referral. The process took 1 week. I interviewed at Fidelity Investments (Merrimack, NH) in Oct 2012
Interview
Phone Screen, Conversational qualities, Ownership of consumer implication, affinity towards financial management, customer service abilities. Phone Screen, Conversational qualities, Ownership of consumer implication, affinity towards financial management, customer service abilities.
Interview questions [1]
Question 1
Tell me about a time dealing with a difficult customer.