I applied through university. The process took 3+ months. I interviewed at Fidelity Investments (Westlake, TX) in Aug 2012
Interview
The process for me was similar to most of the other post: 2 telephone interviews. 1 face to face interview. 3 hrs at the Westlake campus. 1hr Pwrpt presentation from a director. 1hr tour of the facility with peer lvl staff members. 40 min interview with 2 department managers (behavioral interview questions) - 1hr Meyers Briggs Exam
Interview questions [1]
Question 1
Try to research the Meyers Briggs, this should help and prepare for several behavioral interview questions focusing on customer service experiences.
Make sure you prepare... Good luck!