Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Fidelity Investments

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Fidelity Investments reviews | Fidelity Investments jobs | Fidelity Investments salaries | Fidelity Investments benefits | Fidelity Investments conversations
      Fidelity Investments interviewsFidelity Investments Customer Service Associate I interviewsFidelity Investments interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Associate I Interview

      16 Jun 2017
      Anonymous interview candidate
      Westlake, TX
      No offer
      Negative experience

      Application

      I applied through a staffing agency. The process took 5 weeks. I interviewed at Fidelity Investments (Westlake, TX) in May 2017

      Interview

      Interview process was easy but the background checks were stressful. Language of action if not told truth on application. My job offer rescinded although I was truthful throughout the process. Instead of asking me about the job in question, I was rescinded the Friday afternoon before I was going to start on Monday. I was told that my contact was ill as to why I hadn't heard. Background check took one week after initial offer accepted so I waited two weeks for my offer letter plus I went in to get my badge. Totally unethical and immoral to be turned down for speaking truth and honesty plus being told so late in the process.

      Interview questions [1]

      Question 1

      What's your retirement account experience like?
      1 Answer