I applied online. The process took 4 weeks. I interviewed at Esperanza Immigrant Rights Project (Los Angeles, CA)
Interview
The interview was conducted in Spanish which makes sense given the population you work with. My interview was pretty lengthy and lasted approximately 1 hour. The first 30 mins consisted of the interviewers explaining Esperanza's mission and the responsibilities of the position. Be prepared to answer a 'mock call' and answer specific situational questions for the last part of the interview.
My one issue was the lack of communication. While scheduling the interview, I was never notified the interview would last 1 hour or that it was going to be conducted entirely in Spanish. At the end of the interview, I was told I would receive a response within the next two weeks, but I had to ask for a follow up after waiting for a month.
Interview questions [1]
Question 1
In this position, you might have to interact with people experiencing depression/negative thoughts. Have you ever felt like this? How would you help someone struggling with these thoughts?