Quick, easy phone calls and emails, open question, in-person interview, and tour. Managers were easy to speak with and helped make the interview fun and interesting. Not all spa employees were present at the time of interview.

Unpaid 45-Minute Massage Demo — Evaluated by Non-LMT Experience: I interviewed for a Licensed Massage Therapist position at Equinox's Wisconsin Ave location and was disappointed by how the process was handled. Despite being a licensed LMT (DC) and graduate of a respected massage therapy institute, I was required to perform a 45-minute unpaid massage session as part of a "demo" — which is far beyond what most professionals consider appropriate. I clearly communicated that I only offer 25–30 minute demos as a professional boundary. This was disregarded, and I was pressured into a longer session. What concerned me most was that my hands-on skills were evaluated by a licensed esthetician, not a fellow LMT. This raises serious scope-of-practice questions. After the session, I received no meaningful feedback and was simply sent a generic rejection email. The demo seemed to benefit the staff more than it served as a legitimate skills assessment, which left me questioning whether this is a pattern of extracting free labor under the guise of hiring. As a new LMT working hard to protect my body and time, this process felt exploitative and disrespectful. I’ve submitted a formal complaint to the DC Board of Massage Therapy and encourage Equinox to revisit its hiring practices for wellness professionals.