I applied through other source. The process took 4 weeks. I interviewed at Empyrean Benefit Solutions (Houston, TX) in Aug 2014
Interview
The interview was in a group setting. It was myself and 2 other candidates as well as 3 interviewers. Once they were done with the interview either you were sent home or they sent you to do a test call. Once you completed the test call then you were sent home and had to wait about 2 weeks to get a call back to know if you were offered the position.
Interview questions [1]
Question 1
Name a time where you had to deal with a difficult customer and explain how you dealt with that customer.