Anthem’s interview process disappointed me. I was in New Orleans when Hurricane Ida hit in late August and knocked out electricity and internet for the entire region. Three days after the hurricane hit, I received an email inviting me for a a video recorded interview, interview for an RFP role, which I was thrilled about, but could not do since I had no power. With great effort (no exaggeration, since I had terrible phone service and had to leave the house in order to get a signal), I wrote to the HR contact who had emailed me to explain the situation. She didn’t reply. I followed up 4–5 days later, and still she didn’t reply. (She had no contact phone number in her email or signature. I also tried to message her on LinkedIn, but her account required me to order a LinkedIn premium service to send her a message.) I eventually did the interview 9 days after the interview invitation, after I had power. When I completed the interview, the HR contact who sent me the original invitation emailed me to tell me I didn’t provide an explicit salary range for the role I applied for. In that email she did not acknowledge my previous attempts to reschedule or push back my interview.
I assume she liked my responses, because she moved me on to the hiring manager, and the interview was equally, if not more, disappointing. She had a list of prepared questions, and many of them sounded like questions you would ask a college senior applying for their first job; they were truly simplistic. She also seemed to not understand how work I have done as a grant writer for competitive awards related to RFP work (I have done both professionally.) Further, she did absolutely zero follow up to anything I answered and kept to her script of prepared questions. When our call ended, I felt the interview questions and the lack of followup to anything I said (she asked NO followup questions to my answers or experience) were wholly unsatisfactory. I felt insulted.