I applied for the position in Mid October. I didn’t hear anything back until Mid November and then I was called for a face to face interview in late November. I interviewed with two people. One of the interviewers was the team lead and the other was the manager. They were very polite and easy to speak with. I received a WOTC form and my background check application a week later.

Usually there are at least two people present to ask questions. The Manager and a Supervisor. Very friendly and they put your mind at ease. Questions were pretty basic and common sense questions. It is helpful if you have previous Call Center experience.