I applied online. I interviewed at Elevance Health (Richmond, VA) in Aug 2017
Interview
I applied 7/26/2017, I received an email to take an assessment 7/27/2017. I took the test that same day. I received another email on 7/28/2017 to schedule a phone interview. There were available time slots for that day, but I chose one for 7/31/2017. They called about 20 minutes late saying that they had technical difficulties and would interview me the next day. I did the phone interview on 8/1/2017. I received an email the same day about 3 hours later to schedule a face-to-face interview. I interviewed on 8/2/2017 with a supervisor, an operations manager, and a senior CSR. I'm waiting now for an answer, but I feel really great about my interview.
Interview questions [1]
Question 1
How do you speak to a member who tells you that they feel like the company doesn't care about them?
I applied online. I interviewed at Elevance Health (Lake Mary, FL) in Feb 2026
Interview
Behavioral question, all based around being an account manager. If you don't have experience and looking to pivot this might not be for you. They want you to have previous account manager experience.
I interviewed at Elevance Health (Indianapolis, IN)
Interview
Typical question/answer to work situations/experience. Why good fit? Why left last work? Etc. Know company history. Be prepared for any testing. Explain what you could do to improve any processes.
Seamless, straight forward and easy to navigate the process. I appreciated the texts emails and automated process.
Did not enjoy the talent coordinator not responding to questions about the job.