The process took 1+ week. I interviewed at Elevance Health
Interview
First step is to take an assessment that imcludes a simulation of how the setup will be including typing the callers profile, knowing what tab has the imformation you need to give the correct answer to the caller.few days llater i received email to set up an phone interview.
Interview questions [1]
Question 1
Tell me an example of when you had an irate customer, and how did younhandle the situation?
I applied online. I interviewed at Elevance Health (Lake Mary, FL) in Feb 2026
Interview
Behavioral question, all based around being an account manager. If you don't have experience and looking to pivot this might not be for you. They want you to have previous account manager experience.
I interviewed at Elevance Health (Indianapolis, IN)
Interview
Typical question/answer to work situations/experience. Why good fit? Why left last work? Etc. Know company history. Be prepared for any testing. Explain what you could do to improve any processes.
Seamless, straight forward and easy to navigate the process. I appreciated the texts emails and automated process.
Did not enjoy the talent coordinator not responding to questions about the job.
