I applied in-person. The process took 2 months. I interviewed at Elevance Health (Richmond, VA) in Oct 2016
Interview
I applied online and then took online assessments. It took about two months before I heard anything back from Anthem regarding interviews. I had a phone interview with an outsourced interview service. I was invited for an in-person interview within a few days. I received a call with a job offer a few days later. I didn't start the training class for several more weeks.
Interview questions [1]
Question 1
When did you go above and beyond for a customer? Describe a time you helped calm an upset customer. Why do you want to work for Anthem?
I applied online. I interviewed at Elevance Health (Lake Mary, FL) in Feb 2026
Interview
Behavioral question, all based around being an account manager. If you don't have experience and looking to pivot this might not be for you. They want you to have previous account manager experience.
I interviewed at Elevance Health (Indianapolis, IN)
Interview
Typical question/answer to work situations/experience. Why good fit? Why left last work? Etc. Know company history. Be prepared for any testing. Explain what you could do to improve any processes.
Seamless, straight forward and easy to navigate the process. I appreciated the texts emails and automated process.
Did not enjoy the talent coordinator not responding to questions about the job.
