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      EF (Education First)

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      Customer Account Specialist Interview

      1 Jun 2012
      Anonymous interview candidate
      Boston, MA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at EF (Education First) (Boston, MA) in May 2012

      Interview

      First, I had a brief phone conversation with the recruiter. They asked me to describe some of my experiences and useful skills. She then explained that there were two positions available and the details of each of those, and asked which interested me more. Then we discussed good times for an in person interview, and she said she would get back to me within two days to verify the interview time and date. However, I did not hear back from her until the day before the interview, after I contacted her, to tell me that that date would not work, and so we rescheduled. Finally, I went into the office where I met with four different people individually in a conference room: 3 for one of the jobs available and the fourth from the other available post. They simply asked me why I wanted the job, what useful skills I could contribute, to describe a time when I dealt with failure, and to describe times when I had dealt with people who were worked up, and how I handled that situation.

      Interview questions [3]

      Question 1

      Describe a time when you dealt with someone who was worked up and how you handled that situation.
      Answer question

      Question 2

      Why do you want to work at Smithsonian Student Travel?
      Answer question

      Question 3

      Describe a time that you dealt with failure.
      Answer question
      1