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      Technical Support Analyst Interview

      22 Sept 2015
      Anonymous interview candidate
      Ancaster, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Doc.It (Ancaster, ON) in Aug 2015

      Interview

      It was very relaxed. I met with who would have been my immediate supervisor and the VP of operations. There did not seem to be an 'air' of pretense like some interview, but more of a chat style. Both of them looked genuinely interested in the process. It was not really nerve wracking but they do ask very good questions.

      Interview questions [1]

      Question 1

      A client calls on a Monday and says they can no longer log into the Doc.It software. What questions do you ask them and can you figure out their issue?
      Answer question
      1