I applied through an employee referral. The process took 2 weeks. I interviewed at Deel in Jul 2024
Interview
I was referred by a Deel employee for the Customer Success Manager (CSM) position.
The company recruiter reached out to me promptly, and the initial interview was pleasant but fairly generic, featuring the usual questions like "Why Deel?" and "Why this role?".
The recruiter then arranged an interview with the hiring manager, which was quite disappointing. The hiring manager seemed uninterested and mostly asked rhetorical questions. Despite being a referral and having discussed with the recruiter about being open to any CSM role, I received an automated rejection for a specific position without any feedback. Additionally, my follow-up email to the hiring manager went unanswered.
Overall, the experience was far from satisfactory.
I applied through a recruiter. I interviewed at Deel in Jun 2026
Interview
The recruiter was nice and friendly. There are 5 rounds which felt a little bit too much in my opinion. In one of my rounds the hiring manager never showed up to our scheduled interview, HUGE RED FLAG! I was rescheduled with the same person and the moment the interview began I could feel she was stand-offish with me as if it was my fault for her no showing me. I could tell she did not care to interview me AT ALL! Then I get rejected for the position I didn’t even apply for. I was rejected for a Customer Operations Manager role but I applied for a Customer Success Manager role, another RED FLAG! If they are this disorganized during an interview process I cannot begin to imagine the chaos that is within the company. Good riddance, everything happens for a reason. Lost interest in them any ways.
Interview questions [1]
Question 1
Tell us about you?
What did you do to avoid a churn customer?
Interviewer was like a robot with no emotions whatsoever. Automatically made me uninterested in the company along with the conversations I had with CSMs currently working at Deel describing it as “toxic” and a lot of other things. If you want people to work at your company, focus on making the ones there being happy and hiring recruiters that know how to talk to people.
Both the recruiter and hiring manager showed up late to the interviews. The recruiter did give great insight to compensation. The hiring manager asked behavioral questions to ensure candidates can be successful in the role. Great company insight even in the early stages of interviewing.
Interview questions [1]
Question 1
Share a time you were successful upselling to a current customer.