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      Cloud Elements

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      Technical Support Engineer Interview

      12 May 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Cloud Elements

      Interview

      1st: Phone screen - verified school, basic culture questions 2nd: Video interview, cultural questions, product questions, take home assignment, given a week timeframe to complete. CE is very cool, it's a great product. Takehome was difficult, CE expects applicants to self teach their product (get an account - no dummy data to use), setting up a connection to an API, and then an instance of that connection. 2nd part of Take-home: to complete a whole build of an API call/flow, with response and logic to then email out the updated data. Applicants also have add/self teach a emailing product, ie SendGrid. Documents were outdated, no videos, Github ReadMe's are minimal. Was able to email for "hints/support" but would link to docs. For an entry level position, a "free labor to learn product" before starting vibe was felt. Perhaps training isn't apart of the culture/onboarding, or there isn't an expectation of teaching/mentoring? Again, cool product, weird expectation for a junior role

      Interview questions [1]

      Question 1

      Awareness of API knowledge, REST.
      Answer question

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