An online, virtual interview. It's easy enough, can re-record your answers and they give you games at the end. Depending on the role, they are either logic games or behavioral stuff.
I applied online. The process took 3 weeks. I interviewed at Citizens in Feb 2025
Interview
The interview process went smooth, and was very straight forward. I wish there were more sample questions to practice with from the app they make you take the interview through.