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      Citizens

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      Branch Manager Interview

      9 Feb 2024
      Anonymous interview candidate
      Boston, MA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Citizens (Boston, MA) in Feb 2024

      Interview

      I scheduled a virtual interview with a recruiter. However, she states that they're restrictedly ONLY hiring exactly from the job description says 3-5 retail management experience with the Branch Manager title, but she didn't want to waste my time, so she decided to offer me a banker position. I first appreciated her time, at the same time I also explained my experiences and achievement has definitely a matched for the job description, and I already been a banker for 5 years, and now 3 years + as Assistant Branch Manager as second to go person, I basically doing the same as BM, and assisted the branch archived goals exceeded the regional standard, I don't think it make sense to backward to become a banker and start everything over. The whole interview was great conversation and smooth, just because the title made me can't move forward, I think it's a bit unfair by turned down like this.

      Interview questions [1]

      Question 1

      Why didn't I apply for internal promotion for my current employer?
      1 Answer
      avatar
      Citizens response
      2y
      Thank you for sharing your experience. We're sorry the role didn't work out. We wish you success in your career exploration and development.

      Other Branch Manager interview reviews for Citizens

      Branch Manager Interview

      12 Oct 2022
      Anonymous employee
      Braintree, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Citizens (Braintree, MA) in Oct 2022

      Interview

      Recruiter was absolutely amazing. Made me feel very welcome and explained the entire process perfectly. She herself was newer and even gave me her personal experience with the onboarding. So excited to start!

      Interview questions [1]

      Question 1

      Experience, partnerships, goals, team leadership
      Answer question
      avatar
      Citizens response
      3y
      Thanks for leaving a review. We're so glad you had such a great experience and found our recruiters to be relatable, we're thrilled to have you!

      Branch Manager Interview

      22 Sept 2022
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Citizens (New York, NY) in Sept 2022

      Interview

      The interview process was very smooth and transparent. Recruiter was very engaged in following up and setting expectation. I was impressed that even though my assigned recruiter was out of office; she ensure a colleague would follow up to keep me updated on the status of my hiring process.

      Interview questions [1]

      Question 1

      Why Citizens bank as a place to work? What level of experience I brought and how would I contribute to Citizens?
      1 Answer
      avatar
      Citizens response
      3y
      Thank you for sharing your experience. It's fantastic to hear that you felt your recruiter was transparent and kept you in the loop. Welcome to the team!

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