I applied online. The process took 2 weeks. I interviewed at Chubb (Chesapeake, VA) in Jun 2012
Interview
I applied online and was emailed for a phone interview. The phone interview took about 30 minutes. I was sent another email about three days later to complete a questionnaire. The next day I was called to schedule an in person interview. They told me that it would be a panel interview. When I arrived they had several interviewees scheduled. I initially interviewed with a supervisor who wanted to know why they should hire me if I had been a supervisor for another company. I then was interviewed with the manager and qa person. She asked me the same question about taking an entry level position and my career goals. I knew when I left they were stressing about my experience in a management position. I was laid off last year so I wanted a less stressful position, but I am finding that employers think I am over qualified. I also found that the way the center was managed was a little behind the times. The supervisor told me that feedback was only given once a month. When I asked about morale I did not receive a straight forward answer. The questions they asked were easy. I received an email 10 days later that I was not receiving an offer.
The interview was casual and mostly a test of your customer service skills. it was pretty easy as long as you remain confident and also likeable. Just remember customer service skills and you will be fine
It was very easy and straight forward. Very typical interview questions about handling conflict with others. Interviewer was laid back and answered all of the questions I had about working with the company and working in customer service.
Interview questions [1]
Question 1
Are you comfortable with talking on phones on a regular basis?
I applied through a staffing agency. The process took 5 days. I interviewed at Chubb
Interview
Met with several manages that gave pretty basic questions. Managers seem scared to interview. They go over job description. Very basic intelligent questions asked . Not to much to say to give 30 words. Very basic interview. They hire working with temp agency primarily.