I applied in-person. The process took 2 days. I interviewed at Centrada Solutions (Irving, TX)
Interview
Comfortable interview with questions that revolved around Operations Helpdesk team. This was an internal interview so the process was a little more focused on changing the help desk with specific examples.
Interview questions [1]
Question 1
If we gave you the go ahead to change any one thing to improve the help desk today, what would it be?