The process took 2 days. I interviewed at CIBC (Toronto, ON) in Mar 2022
Interview
I applied on job board and recive the email for conformation of interview, you can chose in-person or on the webcam. There are 2 ppl in my interview. And it talks about 20 mins
Interview questions [1]
Question 1
What do you know about CIBC
Why should I hire you
What's your futuer plan
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Interview questions [1]
Question 1
How would you approach on specific customer problem etc
