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      CARFAX

      Part of S&P Global

      Engaged employer

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      Related searches: CARFAX reviews | CARFAX jobs | CARFAX salaries | CARFAX benefits
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      Customer Support Specialist Interview

      29 Jul 2022
      Anonymous employee
      Centreville, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CARFAX (Centreville, VA) in Jul 2022

      Interview

      The interviewing team did an exceptional job of asking the right questions and creating a stress free atmosphere for the interviewee which created a deep level of comfortability during the meetings.

      Interview questions [1]

      Question 1

      What are your aspirations in this company?
      Answer question
      avatar
      CARFAX response
      3y
      Thank you for writing a review. We're thrilled to read that had a excellent experience so welcome to #teamcarfax!

      Other Customer Support Specialist interview reviews for CARFAX

      Customer Support Specialist Interview

      27 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at CARFAX in May 2026

      Interview

      The interview process was great. I had been in contact with Kevin from a previous application. After reaching out I had three seperate interviews. The intial screening interview a video interview with the hiring manager and an in person interview. I thought that each interview had well prepared questions. Professional questions about why I would be a good fit for the position in addtion to questions about my personailty that would see if I would be a good fit for the team.

      Interview questions [1]

      Question 1

      Tell me a time you had a difficult client and how did you handle it
      Answer question

      Customer Support Specialist Interview

      6 Jul 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at CARFAX in Jun 2021

      Interview

      This interview process went on for maybe 3 weeks. The recruiter was nice and responsive. One phone interview and 3 interviews over video/computer. I was qualified and enthusiastic. Then I had to reach back out to be told they went with another candidate.

      Interview questions [1]

      Question 1

      Name a time you dealt with an angry customer?
      Answer question
      1

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