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      User Experience Designer Interview

      12 Jun 2017
      Anonymous employee
      Amsterdam
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 4 months. I interviewed at Booking.com (Amsterdam) in Jun 2017

      Interview

      *First stage* - call from the recruiter finding out if I have enough experience and if I am familiar with A/B testing and HTML/CSS which is a big part of the role. She explained the relocation package and the interview process. *Second stage* - HTML/CSS test. about 4 days after I sent the recruiter my CV, Letter of motivation and my Portfolio, Booking.com sent a link to a 30min online test, in which I was asked to code a banner (nothing too serious, simple positioning CSS is needed). If you want to prepare just try to code some banners from their home page. *Third stage* - phone interview with 2 of their designers. The call is very structured: 1. Tell a little bit about me and my background 2. pick a work from my portfolio and tell them about it. be prepared to answer 3 main things: why did you decide to do what you did, how did you solve the problem, and how did you test it. 3. Tell them about my design process (research, wireframes, tests etc.) 4. Live coding test - you will have to code something pretty simple. my advice: do it only with positioning and don't get yourself into stuff you are not sure of. You will have about 10 min to do it (they won't say this in advanced...) 5. Show 2-3 improvements to their site (prepared beforehand). be ready to explain your assumption for the problem, the solution you are offering, your testing matrix and what will you do if the results are not what you hoped for. *Fourth and last stage* - Interview days at their offices. They paid for flight and accommodation. Every interview started with me telling about myself, so be prepared to repeat that :). The day of interviews was long, and I had lunch there. the interviews: 1. Talk with HR. Shel explained the relocation, ask why I wanted to work there, how did I prepare for the interview, and gave me a chance to ask them about it as well. 2. interview with 2 designers - explain about my design process, tell them 3 improvements to the site, prioritise them (!!) and answer questions about what would I do in case the results will show this or that, code on a piece of paper something that they showed me on the site , and verbally explain the CSS (really hard without the autocomplete...), tell them about tests I ran in my previous projects. 3. ATM challenge - I was asked to redesign the ATM, according to a scenario they gave me, I had to ask questions to reveal more info, sketch a solution (really just a rough sketch), explain how will I test it. advice: don't make any assumptions, ask about everything and use the info they give you. 4. Another interview with 2 designers - this time they asked more questions about my professional orientation, what are my weaknesses and strengths in all the things you have to know for this role, what will I do if I was assigned to a team which only deals with my weakness points, how will I teach someone to do A/B testing, if I were to give a lecture about design which topic I would choose and why, tell them about a case I had a disagreement with a team member and how did I solve it. Overall they are very nice people, and the process is very smooth and structured. I didn't have to wait more than few days for their answer in every step of the process, and they always gave elaborated feedback. Although a lot of ppl said that the coding part is the most important and if you are not experienced you don't have any point of trying out - I must say that I messed up this part (in both phone and live interviews) and still I continued. so probably, they are looking at other stuff too. good luck!

      Interview questions [1]

      Question 1

      live coding
      Answer question
      33

      Other User Experience Designer interview reviews for Booking.com

      User Experience Designer Interview

      25 Oct 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Booking.com in Oct 2021

      Interview

      First round: recruiters Second round: hiring manager and team leads Third round: portfolio with senior designers Many data-related questions, and almost no design-related questions. Many quantitative research questions and no qualitative questions. Their expectations of the role seem very different from what they describe in the job posting. The role seems more like a Business Analyst than a designer position. The role was already closed before the interview.

      Interview questions [1]

      Question 1

      What metrics do you use to measure your design? How do you prove your design is the best design? (using data) What quantitative research methods you've used?
      Answer question

      User Experience Designer Interview

      8 Mar 2018
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Booking.com

      Interview

      I was a straight coding and front-end development position. It has nothing to do with UX, most exercises and tasks involves talking about code infrastructure and doing menial HTML/CSS stuff.

      Interview questions [1]

      Question 1

      Everything was front-end development based, not UX or Visual Design.
      1 Answer
      2

      User Experience Designer Interview

      6 Feb 2018
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Booking.com in Jan 2018

      Interview

      I applied online in January 2018. For Amsterdam 1) Someone from RRHH send an email: asking to complete an online test to assess general coding skills (CSS and HTML). The test is in HackerRank. When I enter I have an image of a banner from booking page. Something really easy. I recommend you take a look in the structures of the banners in Booking page. 2) I had a call with someone from RRHH (no video): - He told me that in booking in general you are coding between 40% and 60% of the time. - Do you have experiences validation your designs? - Imagine that you are working for booking, and you made 2 improvements for the site but you can only applied one. How you will prioritized it? 3) I had an interview with 2 designers (no video). The interview is divided in 3 parts: -One : They asked me about my job experiences. How is the most proud job that I made. My roll in that job. Why I'm proud. How I manage feedback with the clients. How was the work process. They want examples. So be prepared with examples for all. - Second: They show me an image with a grey rectangle that has inside 3 squares. They asked to make the code to do the same. -Last: I should have prepared 3 improvement to make in the site. I attached the images with the changes and documentation like gestalt and other info about UX. They asked to me select One of my improvements, said why? How would you define the success of the new implementation? What metric would you use? If the metrics shows an increment in the clicks but it any changes in the conversion: do you think that the change is successfully or not? why? If increment the clicks, the conversions and the cancellations do you think that the change is successfully or not? why? - At the end you should asked something. Have prepared 1 or 2 questions.

      Interview questions [5]

      Question 1

      If the metrics shows an increment in the clicks but not in the conversion: do you think that the change is successfully or not? why?
      Answer question

      Question 2

      What is your design process?
      Answer question

      Question 3

      If increment the clicks, the conversions and the cancellations do you think that the change is successfully or not? why?
      Answer question

      Question 4

      In a near future what is the mainly goal for booking?
      Answer question

      Question 5

      Tell me about your last professional experiences. How much time you where coding and how much time designing in your last job?
      Answer question
      4