4mo
Thank you for taking the time to share this feedback about your interview experience. We’re glad to hear the initial conversation went well, but we’re truly sorry for the lack of follow‑up afterward. That is not the candidate experience we aim to provide.
It’s clear that the next steps were communicated during your discussion, and you should have received timely updates from either the interviewer or our recruiting team. We understand how frustrating it is to prepare, engage in a positive conversation, and then feel left without answers—especially after multiple follow‑up attempts on your part.
Your feedback highlights a breakdown in our communication process, and we appreciate you bringing it to our attention. We are actively working to ensure better consistency, smoother handoffs, and more reliable follow‑through during transitions or scheduling changes.
We also want to thank you for the time, effort, and thought you put into the interview, including your discussion on what good UX means to you. Even though your experience fell short of expectations, your input helps us improve.
We wish you all the best in your career journey, and if you would be open to reconnecting with our recruiting team in the future, we would welcome the opportunity to provide a more positive and transparent experience.
