Binance Customer Service Representative (CSR) interview questions

I got this interview through an internal referral since my LinkedIn application was rejected. First round there was an English AI test with spoken answer questions and typing assessments simulating customer support, After passing the assessment will get HR interview, asking about my past experience and reasons for leaving, with feedback on the spot. Final round interview with 2 team leads asking similar questions and how I’d handle situations, plus another typing test. I got the results the next day. Everyone was really polite and friendly, and I got the results the next working day.

Overall, it went well. The interview included basic background-related questions, discussions about expectations, and my motivation for wanting to join Binance. There was also a short quiz designed to assess my English proficiency.