I applied in early January and didn’t hear anything until early February. Once I got the email about setting up a phone screen with a recruiter, I passed through and had a timed assessment to complete within 24 hours. You have a written portion where you are given scenarios and have to write an email. There’s a regular comprehension timed portion and a personality part. I heard back the next day that I had been moved forward to the formal interview. I met with two people on Zoom, one was a member of the processing team and the other was a recruiter. They were great to talk to, it felt more like a conversation than an interview. I was told I’d hear back within four days and was offered the position about 3 days later. I accepted and am so excited to start with Better! I know it’s a longer process than most jobs, but it makes sense with how much they’re investing into each employee. Be yourself and make sure to read into the company/prep for the interview so that you don’t feel too stressed/anxious for it. Questions are pretty usual situational/behavioral ones. Also make sure to prep questions to ask!

Interview was really straight forward. I met with a recruiter for about 30 minutes. After the interview they actually asked if I'd be interested in a different position than applying. We discussed that option and agreed. I got several follow up emails from the recruiter preparing and setting up my interview with a Processing Leader and Sr. Recruiter. Was told it would be a few weeks before a decision was made, but actually got an offer within a few days.

The recruiter was very clear and went above and beyond. The interview process was smooth sailing. The skills assessment can be a little difficult but overall it was a great experience.