I applied online. The process took 2 weeks. I interviewed at Bank of America in Dec 2015
Accepted offer
Positive experience
Average interview
Application
I applied online. The process took 2 weeks. I interviewed at Bank of America (Kennesaw, GA) in Apr 2013
Interview
Applied online and received a call within two weeks. A recruiter called and conducted a phone interview. He asked me to do an online assessment. I pass the assessment and he scheduled a face to face interview.
Bank of America's HR personnel are very inviting and friendly. During my phone interview, the interviewee was very sociable and made me feel at ease throughout the conversation. She set the atmosphere for it to be very relaxed in order to make me (a nervous wreck at the time) confident in my responses and to accurately answer her questions. The interview only lasted about 20 minutes, moving me forward to an in person interview. The in person interview wasn't much different from the phone interview. This time, I was interviewed by a gentleman, via television. This concept initially sounded strange, but it was quite interesting and the interview didn't feel any different, even though he and I were in different states.
Interview questions [1]
Question 1
Describe a time in which you dealt with an irate customer.
Describe a time in which you went above and beyond to assist a customer.
I applied online. The process took 1+ week. I interviewed at Bank of America in Oct 2014
Interview
Two interviews. first one is a phone interview from the recruiter. second interview is a 1:1 with the hiring manager. Before you get a call from a recruiter you have to pass an online assessment test that is designed specifically for the position. Mock calls are included in the online assessment test.
Interview questions [1]
Question 1
No difficult questions were presention. Questions focus mainly on your problem solving skills and your ability to drive sales. Empathy is big too.
I applied online. The process took 3 weeks. I interviewed at Bank of America
Interview
Recruitment is very automated with not much human element until they make the offer. This was a panel interview with 2 managers. They will ask you questions about how you would handle particular situations, previous sales experience, call volume, irate customers, a particular accomplishment.
Interview questions [1]
Question 1
You will be required to sell a pen at your interview. I mean it!!! They will walk away for a couple of minutes and come back and you will have to articulate the sell of the pen.
