I applied online. The process took 3 weeks. I interviewed at Bank of America in Apr 2012
Interview
I applied on line for a personal banker and was emailed an assessment test to complete. About two weeks later I received a call to set up a phone interview. Had the first phone interview (with national recuiter) and she set me up for another phone interview for the next day (with the regional recuiter). The regional recuiter then set me up for an in person inview (with the Branch Manager) for five day later. Well I just got back from the interview with the Branch Manager and I must said that I have never had an interview with a more boring person.They have you believe that they are looking for a customer service person with sale background. Which I have over 10 years of customer service with the sales background. I think this is what the corporate may want, but this Branch Manager had no idea what a sale is. She told me that she only ever worked at that bank, since high school (she was 30). She was very aloof about the position and had no idea what questions to ask. I am sure that my happy congenial personality would not have been a good fit. This interview was a waste of my time.
Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills
Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.
Interview questions [1]
Question 1
They asked me specific questions about my sales goals and what are my specific methodologies.
Long, it was a nice process but asked a variety of questions. some of the questions pertained to other times working with clients but other questions were more personality driven
Interview questions [1]
Question 1
Name a time you had to help a client and it was difficult