I applied and received a call from a lady from HR, she asked me a few questions about my experience, i.e. past work, cash handling experience. Then I was scheduled for a group interview, received an email giving the details of that interview. She also said I would receive pre-employment information, which I did not get until I contacted her via e-mail and phone calls. I then went to the group interview which had 17 people in it. They asked us why we wanted to work for BOA and to give an experience when we offered great customer service and then did a role play where we had to sell a product. Later that day, I got offered a 1:1 interview for the branch I applied for.This is where I feel BOA fell short. I showed up for the interview which was the day after the group interview. The lady had no clue I was even coming. The whole interview consisted of her asking me questions about the previous bank I worked for, she had no clue what to do or ask. Then when it was over she actually asked me what the next step was. Later that day, I received an e-mail from HR saying they are not hiring me ( I think it was because they wanted someone to transfer in, when I first started talking with the manager she was shocked I wasn't already employed with the company, like she was expecting a transfer employee, not a new hire). I sent an email just asking for feedback on my interview and never heard anything back. This is suppose to be a professional organization, but what a joke! No communication skills!