I applied online. The process took 2 months. I interviewed at Bank of America in Sept 2024
Interview
There were a few interview rounds from the initial 15-min HR screen phone call, the self-recorded HireView, meeting with a branch manager in person, and then the final interview with a market leader. It was fairly straight-forward and easy, it is an entry level role and the questions were not technical at all and focused more on behavioral aspects and how you would have conversations with customers and handle customer situtations.
Interview questions [1]
Question 1
What would you do if I were a business customer who came in after losing his/her debit card.
Initially phone interview, then at the branch. It was pretty straightforward. The bank manager asked me a couple of questions, one of them being why I am applying for that position. Then she asked me to do a role play about a credit card.
Interview questions [1]
Question 1
Why do you want to leaver your current job and work at Bank of America?
I did the hi revue video interview and proceeded to having a physical interview with the the branch manager. I was told that the recruiter would get back to me but nothing till now, it's been 5 months now. I called and dropped voice messages no response. I feel a response whether good or bad should be given to candidates. I did not expect this from Bank of America.
The in-person interview started 17 mins late and then ended early, seemed like they didn't want to hire me already. Don't waste time if you don't want to hire someone.