I had a video interview for a customer service role and was surprised by how excessive the process was. Despite my experience at Waitrose and Fortnum & Mason, Bailey & Sage expected a three‑stage process including a trial shift that felt like unpaid labour. I didn’t progress past the first stage, but the whole approach felt disproportionate for the role and ultimately off‑putting
Interview questions [1]
Question 1
Why Bailey & Sage? Describe a time you handled an angry customer?
Professional, quiq replies. Good experience trough out . During interviews they are all very kind , you don't feel intimidated or nervous .the questions are mostly customer service focused. Interviews have 3 stages , I enjoyed the experience .
Interview questions [1]
Question 1
How you handled a difficult customer , STAR method answer is what they are looking for .
