They begin with a group interview with the manager, explain the job and what it in tales, introduce you to the sections of the company and then get you on the phone to see how we sound on the phone. if you succeed, you move onto next stage which is how you go under pressure and how you go with booking appointments after that they give you a kpi to hit and to see how you go with the big guns in the company and then you get the job the manager as well as the colleagues are very helpful as your progressing