I applied online. The process took 1 day. I interviewed at Asurion in Oct 2021
Application
I applied online. The process took 3 days. I interviewed at Asurion in Oct 2015
Interview
Interview process was quick and easy. Assessments were targeted to the job. Two phone interviews after completing the assessment and the eleven auto questions. Received an email after each stage. I felt appreciated for my time. Which is rare in the application/interview process.
The interview process was extremely informative and engaging. My interviewer was very well prepared with questions and answers that allowed for appropriate dialogue geared toward my candidacy and proper fit for the expressed role of Technical Customer Service Representative. She clearly understood the Asurion culture and thoroughly described the qualities of the successful incumbent. I would strongly recommend my interviewer to a fellow colleague or close friend.
Interview questions [1]
Question 1
During my interview, I was asked to describe in detail how I handled a difficult customer regarding a product or service, and the strategy I used to overcome the objection(s).
I applied online. The process took 5 days. I interviewed at Asurion in Oct 2014
Interview
I received an email offering an interview time and date. I responded and I had an interview with a guy he asked me basic customer service question that were asked on my application. He then told me after reviewing my application they would like to offer me a second interview with a Supervisor would I be available the next day I accepted and if I couldn't keep the interview time to call 1 800 number, I interviewed with a woman she very nice and she told me about the position and also explained I would have to sell a protection plan to customer and if I would have a problem with that.
Interview questions [2]
Question 1
How well can you navigate between multiple application?
