Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Asurion

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Asurion reviews | Asurion jobs | Asurion salaries | Asurion benefits
      Asurion interviewsAsurion Work At Home Telephone Customer Service Representative interviewsAsurion interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Work At Home Telephone Customer Service Representative Interview

      4 May 2015
      Anonymous employee
      Augusta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Asurion (Augusta, GA) in May 2015

      Interview

      First interview you are told about the position and its requirements. You are also asked a few questions about your home office and where you will be working. You are then asked a few questions about yourself. The second interview is scheduled if you meet all requirements and if you do well you will be given an offer.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to deal with a difficult customer?
      1 Answer

      Other Work At Home Telephone Customer Service Representative interview reviews for Asurion

      Work At Home Telephone Customer Service Representative Interview

      8 Sept 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Asurion

      Interview

      The process for the interview was simple and easy. I received an email prior to set up a phone call and then later on had a video interview after that I received the email with my offer letter.

      Interview questions [1]

      Question 1

      Why are some of the major apps you use and how are they beneficial to you?
      1 Answer
      2

      Work At Home Telephone Customer Service Representative Interview

      30 Jan 2016
      Anonymous employee
      Thomson, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Asurion (Thomson, GA) in Jan 2016

      Interview

      Applied online through indeed.com. Received email wanting to move forward. Set up, was a phone automated interview asking tell about a time questions. The next day, received email setting up on the phone interview with HR recruiter, 20mins interview same questions, tells more about the position. Same day received email for phone interview with supervisor, 30 mins, similar questions, MUST HAVE NO NOISE IN BACKGROUND OR YOU'RE DISQUALIFIED from going forward. Same day received email to go forward and offer. First had to accept and scan initial paperwork concerning job offer and job description. After that it's just confirming that your system meets requirements, purchasing headsets (for computer usb headset and one for landline), antivirus protection. Drug test and background check took 5 days, 2nd round of paperwork is signing and faxing back to HR and mailing to different address prior to start date. Hardest part was I-9 notary, it's all electronic and it was hard finding someone willing to allow you to open your email on their computer in order to access the link to complete section 2 of the I-9. After all of that our start date was pushed back but only one week so next Monday I'll officially start working. Good luck to you all and come join the team :-)

      Interview questions [1]

      Question 1

      Do you have experience in a call center that had metrics to meet?
      3 Answers
      13

      Work At Home Telephone Customer Service Representative Interview

      8 Sept 2015
      Anonymous employee
      Augusta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Asurion (Augusta, GA) in Sept 2015

      Interview

      After applying I received a email saying that they would like to set up a telephone interview with a contact number. I called and it was a computer generated voice that gave the interview with simple questions. I recorded my answer after each question was repeated three times. Next day received another email saying they would like to move forward in the hiring process and I should be hearing back from someone in 48hrs. I am still waiting to hear back. If nothing by today. I will call their 800 number.

      Interview questions [1]

      Question 1

      Name a difficult situation and how you over came it.
      Answer question
      12