The initial HR round was conducted quickly but next round with the actual support engineer was never set up. After a follow-up email I was told that the interview will be scheduled next week and they were working on it with the interviewer. I did not hear back from them after that. I followed up for almost a month and no answer. Really unprofessional. Did not expect it to be like that since after speaking to the HR I felt good about the company over all and they had a really interesting product.

Went through three phone interviews by different support staff. The first interview I was called by someone different than originally planned, and they called an hour early. Second phone interview was 15 minutes late. Neither interviewer was really prepared or showed any enthusiasm for the company. The third interview was much better, well prepared, good questions, and seemed quite enthusiastic about the job. After the three interviews it felt like they needed a network engineer, not support engineer. Felt the third interview went very well, but then never heard from anyone.