I applied online. The process took 5 days. I interviewed at AT&T (Atlanta, GA) in Apr 2022
Interview
Laid back and casual environment with the opportunity to learn about the company and people you will be working with. Very open and honest process and quick turnaround time. Opportunity to meet with sales director and your direct store manager
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.