AT&T Reviews | Glassdoor.co.nz

AT&T Reviews

Updated 19 Jul 2019

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Found 20920 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
52%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
9714 Ratings
Pros
  • "Great Benefits compared to other companies(in 1710 reviews)

  • "Nice people good pay good work environment(in 1585 reviews)

Cons
More Pros and Cons
  1. Helpful (116)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 10 years

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to 4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside...

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    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top Talent if they don’t change the culture...

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    AT&T2018-08-15
  2. Helpful (1)

    "Poor Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - VSO in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 8 years

    Pros

    Pro: getting paid was it

    Cons

    CP training to fill in for union people if they had a strike...constant layoffs...understaffed by 50%

    Advice to Management

    Stop the good ole boy keeping upper management jobs while laying off the people they supposedly managed...get rid of the CEO

    AT&T2019-07-16
  3. "It really depended on the day."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collections in Johnson City, TN
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at AT&T full-time for more than a year

    Pros

    I enjoyed it for the most part. Coworkers were enjoyable. I was a collections rep so I knew the customers would be angry most of the time and that never bothered me. Good incentives

    Cons

    Certain policies were ridiculous. CEO lied. Inconsistent

    Advice to Management

    Direct managers were wonderful. Big bosses may want to actually know what a day doing it is like before they tell us how to do it.

    AT&T2019-07-19
  4. "Good but can be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technology Manager in San Ramon, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at AT&T full-time for more than 10 years

    Pros

    Pension plan and vacation

    Cons

    Frequent layoffs and politics that hinders career path

    Advice to Management

    Very few jobs available in San Ramon. Most are in Dallas

    AT&T2019-07-18
  5. "Good place to work"

    StarStarStarStarStar
      Current Employee - Network Engineer 

      I have been working at AT&T full-time

      Pros

      Great people to work with and opportunities to grow

      Cons

      Too much bureaucracy sometimes hard to make a difference

      AT&T2019-07-18
    • "Dont be a premesis technician"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - U-Verse Premises Technician in Houston, TX
      Disapproves of CEO

      I have been working at AT&T full-time for more than 8 years

      Pros

      Working by yourself and seeing something new every single day

      Cons

      The rules are setup for you too fail...its impossible to the job just like the says....They dont want you to advance from being a prem tech no career advancement

      AT&T2019-07-17
    • "Xandr is the future! AT&T is amazing!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Ae in Detroit, MI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at AT&T full-time for more than 5 years

      Pros

      Great products, great people to work with. Extremely collaborative environment.

      Cons

      Sometimes, we move too fast.

      Advice to Management

      Don't push products to the marketplace until they are fully baked, and until all disciplines within the process have vetted everything to ensure projects/campaigns run as smooth as possible!

      AT&T2019-07-16
    • "Att Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager in New Haven, CT
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at AT&T full-time for more than 8 years

      Pros

      Great workplace to work for

      Cons

      att call center moved out of ct

      AT&T2019-07-16
    • "Great company but difficult"

      StarStarStarStarStar
        Former Employee - Account Manager 

        I worked at AT&T full-time for more than 8 years

        Pros

        Team work. great products. great people

        Cons

        Installation issues. process issues. many unhappy customers

        AT&T2019-07-16
      • "Good company and benefits"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - ASM- Assistant Store Manager 
        Recommends
        Positive Outlook
        Disapproves of CEO

        I worked at AT&T full-time for more than a year

        Pros

        Good pay and benefits with no experience

        Cons

        A lot of carrot chasing

        AT&T2019-07-17
      Found 20920 reviews