I applied online. The process took 1 week. I interviewed at AT&T (Antioch, CA) in Nov 2023
Interview
Very unprofessional way of doing interviews. They rush you through it just to get you out the door. They try to scare you off the position first then if you proceed the interview is typed into a canned questions report. Manager knew nothing about any benefits at all and just said HR handles that. He was also on his phone the whole time. What a joke of a manager, really grateful that I was not considered because he was threatened by my vast experience. A glimpse into what the job would be like.
Interview questions [1]
Question 1
Typical, name a time you provided great customer service. What would you do with a rude customer?
Managers give you a glimpse of the job and feed you all the nasty of the job to get you to step down. Once deciding to proceed you get a very straight forward behavioral based interview.
Starts with a session where they introduce the company and role. After the group session, there's individual Interviews with a manager. They focused on customer service, solving problems in a work environment, and other behavioral questions
The gave me a tour of the whole place, They explained some of the tasks that will have to be done, and asked some basic questions at the end , i asked when he would get back to me but he said he had no idea