I applied online. The process took 2 weeks. I interviewed at AT&T (Florida City, FL) in Sept 2019
Interview
1 on 1 interview with store manager. Typical questions regarding experience and a “how would you sell an at&t product” and how is “at&t different”? Nothing difficult just testing how comfortable you are with closing a sale
Interview questions [1]
Question 1
- What makes at&t different? - do you know what products we sell? - Sell me one product of your choice that we have? - How would you handle an objection?
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.