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      AT&T

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      Business Customer Service Representative Interview

      28 Feb 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at AT&T in Apr 2019

      Interview

      Going in you are met with a security guard who makes sure anyone that enters the building is an employee or there for an interview. The interview process was general questions, small talk, and mostly just learning your personality to see if you’d fit well within the center.

      Interview questions [1]

      Question 1

      How would you handle a difficult or upset customer?
      1 Answer

      Other Business Customer Service Representative interview reviews for AT&T

      Business Customer Service Representative Interview

      20 May 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at AT&T

      Interview

      I had a Panel Interview after successfully passing the skills exam. The interviewers took turns asking me questions (some of them were situational questions). They asked 10 questions total. The office attire for them was business casual.

      Interview questions [1]

      Question 1

      why should we hire you?
      Answer question

      Business Customer Service Representative Interview

      13 Nov 2015
      Anonymous employee
      Lafayette, LA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at AT&T (Lafayette, LA) in Sept 2015

      Interview

      Manager was friendly and made me feel comfortable. Several behavioral questions. Very in depth! Interviewer is writing your answers throughout the entire process. Waited two to three weeks for an offer.

      Interview questions [1]

      Question 1

      Describe a difficult project that you were unable to finish. How did this make you feel?
      Answer question

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