I applied online. I interviewed at AT&T (Little Rock, AR) in Jan 2021
Interview
The interview was fairly easy. I was asked the usual questions during an interview. In the last part of the interview we did a scenario. I answered question as a retention specialist, and the interviewer as a customer.
I was offered the job the next day, with a month until my start date.
Interview questions [1]
Question 1
Tell me about a time you had to help someone or your coworker
I applied through an employee referral. I interviewed at AT&T (Chicago, IL) in May 2022
Interview
It was set up and moved very quickly. I was screened then moved to the next process and things went smooth. I was offered a position and then set up for orientation and training.
Interview questions [1]
Question 1
How do you handle a difficult situation without getting upset
I applied online. The process took 3 weeks. I interviewed at AT&T (Mesa, AZ) in Dec 2019
Interview
Mock interviews was great, was able to do a role play. The interview was trying to see how my customer service and problem solving skills were overall tgis was a great interview
