I applied online. The process took 3 months. I interviewed at AT&T (Las Vegas, NV) in Feb 2013
Interview
I applied for months ago online and forgot about it. Then they called for an interview.
I was interviewed twice both by managers of two different stores. On the first store, he asked me about my goals and my sales experience. He said that they're hiring massively and he recommended me to this second store. The second manager was nice and we had a good laugh on the interview and said I was charming. I knew she liked me. I proved to her that I'm up-to-date with technology and I can do the job very well.
I'm sure that it's a hire. She told me to wait for an email that will be the last stage of the hiring process. I never get the email. I called HR about it, and was asked to wait for 24 hours. I didn't get it either. Maybe it's a system glitch, or maybe they skipped me. But I never heard from them again.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.