I applied online. The process took 1 week. I interviewed at AT&T (Detroit, MI) in Feb 2015
Interview
It was easy , supervisor was nice. She was really nice and made me feel comfortable. She told me about the company, and what type of calls I will be taking . And telling me how the customer are normally irate. She made the intervie short and nice . I was happy girly really glad o made it through the interview
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
