I applied in-person. The process took 2 months. I interviewed at AT&T (Phoenix, AZ) in Feb 2016
Interview
Took two months to get to the last interview. At the end of the interview they said I would receive an email letting me know whether I got the job or not. I never received an email and when I called they said they can't tell me anything. So I'm just left to assume that I never got the job.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.
