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      Client Support Specialist Interview

      12 Oct 2018
      Anonymous interview candidate
      Augusta, GA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at ADP (Augusta, GA) in Sept 2018

      Interview

      It was about a month between application and in person interview. The in person interview was preceded by a phone interview and multiple assessments. I won't give too many details about my interview process as I felt a bit unprepared and the primary (of three) interviewer decided almost at the end that they didn't like me. I walked out of there feeling as if I never stood a chance.

      Interview questions [4]

      Question 1

      Name a time you had a complicated situation/problem and how did you handle it?
      Answer question

      Question 2

      If you have multiple important assignments with the same deadline, how do you prioritize them?
      Answer question

      Question 3

      Name a time you had to work with someone very different from you and how did you overcome those differences?
      Answer question

      Question 4

      What three things do you feel are important qualities for a customer service agent to possess?
      Answer question
      2
      avatar
      ADP response
      7y
      Thank you for sharing your insights into the interview experience and we apologize that your experience was negative. We aim for a professional experience in every interview session.