I applied through a staffing agency. I interviewed at 123 Reg (Nottingham, England)
Interview
The interview process is a essentially whole day assessment. Group exercises, group activities , a couple of written tests and an individual interview with 1 or 2 reps. Breaks in between the stages. The decision was not made on the day, but got a call in the following days.
Interview questions [1]
Question 1
Basic call centre questions, nothing company specific